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Customer Service - Part Time Afternoons $17.00 hr

Buffalo, NY 14206

Industry: Office/Clerical Job Number: 975799

Job Description

Parallel Employment Group is currently hiring a Part-Time Afternoon Customer Service Representative for a client in Buffalo, NY. This position offers a competitive hourly rate of $17.00.


As a Customer Service Representative, you will be responsible for providing excellent customer service to clients over the phone. You will handle customer inquiries, process orders, and resolve any issues or complaints in a prompt and professional manner.


Key Responsibilities:

Answering incoming customer calls and responding to inquiries

Assisting customers with product information and order placement

Processing orders accurately and efficiently

Resolving customer issues and complaints to ensure customer satisfaction

Maintaining customer records and updating information as needed



Previous customer service experience preferred

Strong verbal and written communication skills

Excellent problem-solving and decision-making abilities

Ability to work well in a fast-paced, team-oriented environment

Proficiency in Microsoft Office (Word, Excel, Outlook)

High school diploma or equivalent

Available to work part-time hours in the afternoon; 2pm - 10pm (5-8 hour shifts)

Flexible days/hours based on candidate availability

Weekend availability is a must


Parallel Education is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Parallel is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Parallel are based on business needs, job requirements and individual qualifications, without regard to color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, family or parental status, or any other status protected by federal/state laws or regulations in the locations where we operate. Parallel will not tolerate discrimination or harassment based on any of these characteristics.

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About Buffalo, NY

Discover your next career opportunity in the vibrant city of Buffalo, New York! Unlock growth and success in the 'Queen City' as you explore our job listings. Buffalo boasts a diverse job market, with industries ranging from healthcare to technology, offering endless possibilities for career advancement. Immerse yourself in the rich culture and history of Buffalo, home to iconic landmarks like Niagara Falls, the Albright-Knox Art Gallery, Shea's Performing Arts Center, and the Buffalo Bills and Buffalo Sabres. Indulge in the famous Buffalo wings, while enjoying the charming neighborhoods and picturesque waterfront. Join us in seizing the exciting career prospects Buffalo has to offer!