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Customer Service

Oak Creek, WI 53154

Industry: Office/Clerical Job Number: 976761

Job Description

Position: Flag pole Customer Service Support

 

Position Purpose:

This position is responsible for providing quotes for the sales department while overseeing the

shipping timeline and catching deviations from quoted pricing and arrival.

 

Duties:

  • Receive incoming and make outgoing phone calls

  • Provide LTL freight quotes for customers and sales departments in a timely manner

  • Troubleshoot and develop solutions with challenging delivery locations and time sensitivity

  • Process LTL, truckload & expedite shipments (Inbound and outbound) using Acumatica and TMS

  • Calculate and add customer freight charges (and carrier costs) to orders in TMS and Acumatica.

  • Use mathematical talent to be sure charges are correct

  • Handles shipment details for Orlando, FL location

  • Provide backup to production order processing for truck shipments

  • Provide support to freight lines when needed

  • Assist LTL office as needed

  • Assist in small projects as needed

 

Hours: 8:15 PM -5:00 PM

 

Pay: $18.00/HR

 

We are an equal opportunity employer

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About Oak Creek, WI

Ready to take your career to new heights? Explore job opportunities in the vibrant area around Oak Creek, Wisconsin! Nestled in the beautiful state of Wisconsin, Oak Creek boasts a blend of small-town charm and big-city amenities. With close proximity to Lake Michigan, residents can enjoy picturesque views and outdoor activities. The area also offers a thriving arts scene, with galleries like Gallery 1 and theaters like Oak Creek Performing Arts Center showcasing local talent. Sports enthusiasts can catch games at the iconic Lambeau Field or cheer on the Milwaukee Bucks at Fiserv Forum. Indulge in delicious Wisconsin cheese and iconic Kringle pastries while exploring the many parks and recreation areas that make Oak Creek a fantastic place to live and work. Discover your next career opportunity in this dynamic and enchanting region!